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Operator & Tour:

Activity Tours Australia- Hunter Valley Wine & Cheese Tasting Tour — Wine & Cheese Tasting Tour

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Operator & Tour:

Cairns Adventure Group — Barron River Half Day Rafting Ex Cairns

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Please note, there is also a charge of $30.00 per person to pay on the day of travel.

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Operator & Tour:

Go West Tours — Great Ocean Road One Day Tour

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Operator & Tour:

Troll Tours- Sydney and Hunter Valley Tours — The North Shore Skimmer

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Operator & Tour:

Down Under Cruise & Dive — 4 Day PADI Open Water Learn to Dive Course

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Please note, there is also a charge of $40.00 per person to pay on the day of travel.

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Operator & Tour:

Fitzroy Island Adventures — Half Day Fitzroy Island Return Transfers

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Please note, there is also a charge of $5.00 per person to pay on the day of travel.

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Plus Snorkelling Equipment

Plus Glass Bottom Boat

Plus Snorkelling Equipment AND Glass Bottom Boat

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Operator & Tour:

Photography Tours — Sydney Night Photography Workshop Beginners - 3 hours

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Operator & Tour:

Emu Run Experience — 1 Day West MacDonnell Ranges Tour

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Operator & Tour:

Captain Cook Cruises — Whale Watching Sydney Harbour AM

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Operator & Tour:

Rhythmboat Cruises Sydney Harbour — ABBA Tribute Cruise - Lunch

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Operator & Tour:

AAT Kings — Botany Bay & The Rocks Walking Tour

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Botany Bay and The Rocks - Captain Cook Luncheon cruise (J6LC)

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Operator & Tour:

Fitzroy Island Adventures — Full Day Fitzroy Island plus 2 Activities

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Operator & Tour:

Getaways SA — McLaren Vale Highlights - Small Group Tour

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Operator & Tour:

Oz Whale Watching Sydney — Whale Watching Cruise with Lunch

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Operator & Tour:

AAT Kings — Port Stephens Dolphins & Dunes (J86)

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Operator & Tour:

Troll Tours- Sydney and Hunter Valley Tours — Hunter Valley Wine Tasting Day Tour

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Operator & Tour:

Melbourne Shopping Experiences — Marvellous Melbourne Shopping Tour

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Please adviseif there is anything specific you arehoping to see/buy on this shopping tour.

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Operator & Tour:

Discovery Tours Australia — Cape York - 9 Day Accommodated Safari Drive/Fly

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Single Supplement

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Operator & Tour:

HIT THE ROAD TOURS PTY LTD — Mt Buller Snow Day Small Groups Tour

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Operator & Tour:

SeaLink Northern Territory — Cruise 45 - Harbour Sightseeing Tour

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Operator & Tour:

SEIT Outback Australia — Mt Conner 4WD Outback Adventure (PM tour)

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Operator & Tour:

Down Under Cruise & Dive — Get High Package - Dive, snorkel & 10 Minute Flight

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Operator & Tour:

Anderson's ALL INCLUSIVE SMALL GROUP BLUE MOUNTAINS DAY TOUR. N0 More TO PAY! — Hunter Valley All-Inclusive Small Group Tour

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Operator & Tour:

Sunrover Tours — Fraser Island 4WD Adventure Two Days (camping)

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Please note, there is also a charge of $60.00 per person to pay on the day of travel.

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Operator & Tour:

Go West Tours — Wilson's Promontory Small Group Eco tour

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Terms and Conditions:

Go West Tours:

Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.

Down Under Cruise & Dive:

All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund. Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid. All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only. The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient. A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard. Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel. Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive. Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.

Captain Cook Cruises:

All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates: 30-59 days; AUD$200.00 pp deposit. within 15-29 days; 50% of fare. 14 days or less; 100% of fare. no-shows at sailing; 100% of fare. Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.

Emu Run Experience:

CANCELLATION POLICY All cancellations must be emailed to info@emurun.com.au Emu Run will charge the following fees upon cancellation: Day Tours 4-30 days prior to departure – 50% cancellation fee on full cost of tour Within 3 days of departure – 100% cancellation fee on full cost of tour Camping Tours, Overnight Tours & Packages 8-30 days prior to departure – 50% cancellation fee on full cost of tour/package Within 7 days of departure – 100% cancellation fee on full cost of tour/package BOOKING AMENDMENTS All booking amendments must be emailed to info@emurun.com.au The following applies to changes to tour type or departure date of an existing booking: 8 days or more from departure – any difference in tour prices will apply Within 7 days of departure – full cancellation fees and the full cost of the new tour will apply If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be given. CONFIRMING YOUR TOUR All bookings must be confirmed a minimum of 72 hours before departure by email or phone. WHAT TO BRING Day Tours Travel voucher, water bottle (capacity 1.5-2 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow (longer day tours only), swim wear & towel (for tours to West MacDonnell Ranges, during summer only). Camping Tours Travel voucher, water bottle (capacity 3 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, toiletries, torch (flash light), swim wear, towel, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow, a small overnight bag (please leave your luggage at your Alice Springs accommodation due to space limitations on the bus). 2 Day Package Travel voucher, water bottle (capacity 3 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow. SPECIAL DIETARY REQUIREMENTS & FOOD ALLERGIES We provide healthy, quality meals on our tours. We are able to cater for one of the following special dietary requests upon request: vegetarian, gluten free or dairy free. If you have a food allergy (eg peanuts) please advise at the time of booking, and carry any necessary medication with you on tour. AGE & FITNESS LEVEL REQUIREMENTS For our camping tours, the minimum age is 8. All travellers under the age of 18 must be accompanied by a parent or legal guardian who will be responsible for their care. Any packages that include dorm accommodation are not available for children, however we can create a suitable package for families upon request. We have no upper age limit on our tours, although some trips can be physically demanding. For our camping tours, a real spirit of adventure and a medium level of fitness is required as the tours are fast paced. It is important to note that Central Australia experiences extreme weather conditions during summer. Participation is required from passengers on our camping tours for things such as meal preparation and firewood collection (as requested by guide). TRAVEL INSURANCE Emu Run recommends that all travellers take out travel insurance to protect you from costs of injury and cancellation fees. PHOTOS & MARKETING By booking our tours you consent to us using images of you that are taken on tour for any advertising or promotional purposes. You grant us permission to use these images royalty free for publicity and promotional purposes worldwide. TERMS & CONDITIONS Emu Run Experience reserves the right to amend the itinerary of any of the tours and arrange alternative carriers to those advertised if necessary. No refunds will be given in these circumstances or in the event of any delay, curtailment or alteration of a trip resulting from any cause including severe weather conditions or mechanical failure. A minimum number of passengers is required to operate each tour. It may therefore be necessary to cancel a scheduled departure and to offer an alternative or full refund for that tour. We accept no responsibility for loss, stolen or damaged property and recommend that all passengers take out adequate travel insurance. Emu Run will accept no responsibility for any injury, illness or other such accident sustained whilst on tour. Any children travelling will be the responsibility of the parent or guardian. All passengers must wear shoes at all times, and be wearing hats and sunscreen. DATA PRIVACY POLICY Your privacy is important to us. Any personal information we collect about you may be used for any purpose associated with the operation of your tour and to send you marketing material in relation to special offers or events. Emu Run Experience may disclose information to our agents, suppliers or service providers to enable us to operate your tour. We will not sell, trade or otherwise transfer information you have supplied to us. We implement a variety of security measures to maintain the safety of your personal information. UPDATING THE CONDITIONS OF TRAVEL Emu Run Experience reserves the right to update and/or alter the conditions of travel and fine print at any time. It is the agent and passengers responsibility to be familiar with the most up to date conditions of travel, which are available on our website.

Rhythmboat Cruises Sydney Harbour :

Please note that once booked and paid for, 100% cancellation fees apply.

Sunrover Tours:

Cancellations received with less than 2 weeks notice, will incur a 50% cancellation fee. If you cancel your tour with less than 48hrs notice then a fee of 100% may be applied. No Show (failure to collect tour tickets) / We fulfill our commitment to you for the sale of the tour ticket to you by making the tour ticket available at the pick up point for you to collect. If for any reason you are unable to collect all or part of your tour tickets purchased from us we are unable to refund your purchase. If the tour is cancelled because of an act of war or terrorism or the forces of nature or by any event outside of the control of the tour operator then refunds shall be at the tour operator’s absolute discretion. If the tour is cancelled for any other reason, we will refund to you the tour ticket price exclusive of all booking and delivery fees. We do not refund the booking or delivery fee because we have provided you with the service you paid for- the booking and delivery of the tour ticket has been completed.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

Photography Tours:

All bookings are 100% Non Refundable – In case of not being able to attend you must contact us by no later than 24 hours before the date of the booked tour for possible transfer to next available tour. You may find a replacement to take over your booking as long as they present the original Tour Voucher with your signed authorization. Upon accepting these Terms and Conditions, you hereby indemnify Sydney Photography Tours and/or its tutors against responsibility for any accident, loss or injury suffered during the course of activities. Should at any time the supervisor consider that you require medical treatment, you consent to Sydney Photography Tours obtaining the same at your expense.

Troll Tours- Sydney and Hunter Valley Tours:

TROLL TOURS HARLEY TRIKE AND MOTORBIKE TOURS: Full refund if cancelled 48hrs before tour departure. If cancelled within 48hrs 25% will be kept as a booking fee. TROLL TOURS: TOUR CONDITIONS: “TROLL TOURS” reserve the right to alter or modify itinerary if prevailing weather, road conditions or adverse conditions require such change.

Fitzroy Island Adventures:

No refund inside 24 hours

Anderson's ALL INCLUSIVE SMALL GROUP BLUE MOUNTAINS DAY TOUR. N0 More TO PAY!:

*Cancellation fees will be levied relative to the amount of notice given: Under 7 days and over 24 hours notice - 20% of the value of the Tour, within 24 hours or where no notice is given - 100%. *PLEASE URGENTLY CONTACT ANDERSONS TOURS to select a meeting point, at least 48 hours prior to travel *During peak season, if you select the Large Group option, the group number will be 53 people *PLEASE NOTE The Christmas period of 23rd Dec 2019 - 6th Jan 2020 is our busiest period. Peak season pricing applies & we also limit our pickups to three locations only *Dietary requirements can be catered for, please advise at time of booking if required *Not wheelchair accessible *We recommend eating breakfast before boarding, as we don't accept hot food/drinks onboard for safety reasons *Please check weather forecast for Sydney and Katoomba to dress to the conditions, and dress very warmly during the Winter months, as the mountains can drop to close to 0 degrees Celsius

Melbourne Shopping Experiences:

1) Please advise Outlet Shopping Tours within 72 hours of a tour departure of any change or cancellation to avoid a cancellation fee of 25% 2) No-shows & tours cancelled within 48 hours of an Outlet Shopping Tour departure time will not be refunded

Discovery Tours Australia:

Cancellation Policy: Day Tours: Cancellations received within 24hrs prior to departure date and no shows are subject to 100% cancellation fee. Date changes are permitted (subject to availability) Extended Tours: If cancellation occurs more than 61 days prior to departure a cancellation fee of $300 per person will be deducted from your refund. Cancellations occurring less than 60 days prior to departure will incur the following charges: 31-60 days prior 80% of Total, 30 Days or less 100% of Total Price. We strongly recommend travel insurance.

SEIT Outback Australia:

FIT Tours 50% - within 72 hours 100% - Less than 48 hours Extended Touring 50% - within 5 days 100% - within 72 hours

Activity Tours Australia- Hunter Valley Wine & Cheese Tasting Tour:

100% cancellation fee applies on any tour cancelled by the passenger less than 24 hours before departure.

Oz Whale Watching Sydney:

If you don't see whales you get a return trip free of charge. If cruise is cancelled by Oz Whale Watching then clients are entitled to a refund or reschedule for another day. If customer cancels within 48hrs of departure or no shows, no refund is available.

SeaLink Northern Territory:

More than 30 days before departure - nil fees Between 7 and 30 days before departure - 50% of total cost Less than 7 days before departure - 80% of total cost Within 24 hours of departure - 100% of total cost

Getaways SA:

Tour dates can be changed with a minimum of 48 hours notice. Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.

HIT THE ROAD TOURS PTY LTD:

No fees if cancelled 24 hours prior departure. No refund after that.

Tours To Go:

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